Well, hello!

I’m Ximena, UX researcher and author of the new book Listen Like You Mean It: Reclaiming the Lost Art of True Connection from Penguin Random House, and frequent contributor to FastCompany’s Leadership column and The Muse, where I write about professional and personal development. My work has appeared in Inc.Newsweek, and The Huffington Post, among others. My work as a user researcher informs much of my writing and pulls on fields of psychology, anthropology, literature, and sociology. Previously, I worked at Pinterest, Twitter, and LinkedIn in both individual contributor and leadership roles.

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